# AT&T U-verse is Extremely Slow

by Tom Richards

Sunday, August 10, 2014

AT&T has done it again.

• Recording Xbox 360 with a camera instead of a capture card? ✓
• Shaky, blurry, potato-quality video? ✓
• Stone-age connection speed? ✓

I’m downloading a file that is 14.49KB. I (supposedly) have a 24 Mbps internet connection. Shouldn’t this download be a little faster? For easy math purposes, let’s say the first 42% of the download didn’t count. If it took 3:53 to download the whole thing, then my effective bandwidth:

$= \dfrac{14.49\ \text{kilobytes}}{233\ \text{seconds}}$

$= \dfrac{14.49\ \text{kilobytes}}{233\ \text{seconds}}$

$= \dfrac{0.06218884\ \text{kilobytes}}{\text{1 second}} * \dfrac{1000\ \text{bytes}}{1\ \text{kilobytes}}$

$= \dfrac{62.1888412\ \text{bytes}}{\text{1 second}} * \dfrac{8\ \text{bits}}{1\ \text{byte}}$

$= \dfrac{497.51072961\ \text{bits}}{1\ \text{second}}$

$\approx 497.51\ \text{bits per second.}$

Nowhere close to 24 Megabits per second. What am I paying for again?

#### tl;dr:

AT&T U-verse internet service is slow and awful.

Vent your own frustration about AT&T at hateatt.com.